Using Your Warranty

If you have used our service and have noises return please have a chat with possbot below to ensure we send the right serviceman assist.

Warranty Details

Our warranty covers any repairs and materials used by our servicemen for 18 months from our first visit. Your entire house is also covered for entry points missed by our servicemen.

If a possums return through our repairs or missed entry points we will remove the possum and repair entry points with no extra charges.

If we cannot remove possums a refund will be offered and our repairs removed.

Our warranty is unconditional on your house as it stands. Any alterations to your house or damage caused by anything but our servicemen is not covered.

  • “Thanks so much for your work on our house. All aspects of the service were excellent and the result has been fantastic- no more sleep disturbances and night scratching noises! We will definitely recommend you guys. Please send an invoice soon and will gladly pay.”

    ~ Adam and Jess Read More
  • “Just wanted to say a big thanks to Casey!
    He was a pleasure to deal with and kept me informed every step of the way! Casey's professionalism was outstanding.
    Once again, Thank you for your help in the removal of the tenant who was paying his rent.”

    ~ Belinda Foreman Read More
  • “Thank you very much for solving our Possum problem with such professionalism and no fuss! Many thanks and Kind regards.”

    ~ Allison H Read More
  • “Thank you for your very prompt service today, Casey arrived after a bit of confusion but I found his manner very reassuring. His knowledge of the job in hand were very good and assured me from the start. He worked out quite quickly where our pesky possums were coming and going and quickly started to fix the problem.”

    ~ Regards Bob P Read More
  • “I was being driven mad by noisy possums who had invaded my roof but one call to 1800 POSSUMS and Luke organised a time to come and remove the offending creatures and possum proof our roof at the same time. Highly recommend the service.”

    ~ Mike - South Yara Read More
  • “We didn't think it was possible to posssum proof our old home. 1800POSSUMS proved us wrong and guaranteed it. Possum free at last. Thanks Possums.”

    Read More
  • “We are very happy customers- great service.”

    ~ Jess and Adams Read More
  • “Loved the service and no signs of possums since.”

    ~ Amber Read More
  • “A rather belated thank you to Jarred for dealing with a more than usually difficult job. Not easy to block such an irregular possum entry in a rather awkward spot. No noises in the walls and I hope it will stay that way! Many thanks and very best wishes.”

    ~ Traudl Moon Read More